Customer Privacy Notice

Last updated: 31/05/2026

1. Who we are

This website is operated by Books In Order.
We are a UK-based bookkeeping service providing accounting and financial support to small businesses.

For the purpose of UK data protection law, we are the data controller.

2. What information we collect

We may collect and process the following personal data:

  • Name

  • Email address

  • Phone number (if provided)

  • Business details you choose to share

  • Any information submitted through our contact forms

  • Website usage data (via cookies and analytics tools)

3. How we collect your data

We collect data when you:

  • Fill in a contact or enquiry form

  • Email us directly

  • Browse our website (via cookies and analytics tools)

4. How we use your information

We use your data to:

  • Respond to enquiries

  • Provide bookkeeping and accounting services

  • Manage client relationships

  • Improve our website and services

  • Monitor website performance and traffic

We do not sell your data to third parties.

5. Cookies

This website uses cookies to:

  • Improve website performance

  • Understand how visitors use the site

  • Support analytics (e.g. Squarespace or Google Analytics)

You can manage or disable cookies through your browser settings.

6. How we store your data

Your information is stored securely using trusted third-party platforms such as:

  • Squarespace (website hosting)

  • Email service providers

We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

7. Sharing your data

We may share your data only with trusted service providers where necessary to operate our business (for example website hosting or email systems).

We will never sell your data.

8. How long we keep your data

We only keep your personal data for as long as necessary to:

  • Respond to enquiries

  • Provide services

  • Meet legal or accounting obligations

9. Your rights

Under UK GDPR, you have the right to:

  • Request access to your data

  • Request correction of your data

  • Request deletion of your data

  • Object to how your data is used

  • Request data portability (where applicable)

To exercise your rights, contact us at: hello@booksinorderhull.co.uk

10. Third-party services

We may use third-party providers such as:

  • Squarespace (website hosting)

  • Google Analytics (website usage tracking, if enabled)

  • Email providers

Each provider has its own privacy policy.

11. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: hello@booksinorderhull.co.uk

Telephone: 07784 290949